This Shipping and Delivery Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from TrueVybes. By placing an order with us, you agree to the terms outlined in this Policy.
Shipping Locations
We currently offer shipping to addresses within India. If you are located outside of these areas, please contact us before placing your order to inquire about shipping options.
Shipping Times
Orders are typically processed and shipped within 3 business days of receiving payment. Delivery times may vary depending on your location and the shipping method selected during checkout. Estimated delivery times will be provided to you upon placing your order, but please note that these are estimates and actual delivery times may vary.
For expedited shipping, please contact on [email protected]
Please note that shipping times may be affected by factors beyond our control, such as weather, carrier delays, or customs processing.
Shipping Costs for Bulk orders
For standard shipping of orders less than 10 items, shipping is free.
Shipping costs for Bulk orders are calculated based on the weight of your order and the shipping destination. To place a bulk order above 10 pieces, request a quote from the product page, or mail us on [email protected]
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment and estimated delivery date.
Shipping Restrictions
We are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, some products may be subject to shipping restrictions or regulations imposed by local authorities. If you have any questions about shipping restrictions, please contact us before placing your order.
Damaged or Lost Shipments
In the event that your order arrives damaged or is lost in transit, please contact us immediately so that we can assist you in filing a claim with the carrier. Please retain all packaging materials and documentation related to the shipment as they may be required for the claims process.
Returns and Exchanges
Please refer to our Returns and Exchanges Policy for information regarding returns and exchanges.
Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at [email protected]. We are here to assist you and ensure that your shopping experience with us is enjoyable and hassle-free.